Policies

Our Policies

At TOPMO LTD, we value your trust and are committed to providing a safe, reliable, and transparent experience when purchasing and using our educational eBooks.

1. Privacy Policy

  • We respect your privacy and protect your personal information.

  • Any details you provide (such as name, email, phone number, and payment details) are kept secure and used only to process your orders and improve our services.

  • We never sell or share your information with third parties, except when required by law.

  • Communication (such as order updates, support, or newsletters) will only be sent with your consent.

2. Refund & Return Policy

  • Due to the digital nature of our products, all eBook sales are final and non-refundable once the file has been downloaded or accessed.

  • If you experience technical issues (e.g., file not opening, wrong file sent), please contact us at topmoltd@gmail.com, and we will promptly resend or replace your eBook.

  • Refunds may only be considered if:

    • You were charged in error.

    • You received a duplicate order.

3. Shipping & Delivery Policy

  • All of our products are digital eBooks, delivered instantly via email or direct download after purchase.

  • You will not receive physical items.

  • Delivery is usually immediate; if you do not receive your eBook within 24 hours, please contact us for assistance.

4. Terms of Use

  • Our eBooks are for personal use only. They may not be copied, shared, resold, or distributed without written permission from TOPMO LTD.

  • By purchasing and downloading our products, you agree to respect copyright laws and intellectual property rights.

  • We reserve the right to update or modify our eBooks and website content at any time.

5. Customer Support Policy

  • We aim to respond to all customer inquiries within 24–48 hours.

  • You can reach us at:
    📧 topmoltd@gmail.com
    📞 +44 7727 850066